Executive Portfolio
Alex
Baxter
Senior Technology Executive
Visionary technology executive with 25+ years leading enterprise modernization, digital transformation, and global IT strategy across Healthcare, Retail, SLED Government, Big Pharma, Finance, and Manufacturing. Trusted partner to Boards and C-suite executives turning complex technology into measurable business outcomes.
Industry Expertise
Proven Results
Key Career Accomplishments
Measurable outcomes across financial impact, enterprise transformation, security, and team leadership — backed by real numbers.
$900K Annual IT Cost Savings
Consolidated 14 vendors and renegotiated contracts across a global F&B enterprise, delivering $900K in recurring annual savings while improving service quality and reducing vendor risk.
$2.1M Infrastructure Cost Reduction
Drove $2.1M in annual infrastructure cost reductions at a major health system through cloud optimization, workload right-sizing, and strategic vendor consolidation across 8 hospital campuses.
$200M+ Cumulative Project Delivery
Managed over $200M in cumulative IT project delivery across 17 years of executive consulting, consistently delivering on time and within budget across healthcare, finance, and government sectors.
Epic EMR Cloud Migration — 120K Users
Led the most complex Epic cloud migration in the health system's history — 120,000 users, 8 hospitals, 400+ ambulatory sites — delivered on time and 8% under a $18M budget.
Global POS Replacement — 260 Locations
Replaced legacy POS systems across 260 restaurant locations in 30 countries within 18 months, achieving PCI DSS compliance globally and reducing transaction failures by 87%.
Multi-Cloud Migration — $14M Program
Executed a $14M migration from on-premises data centers to a hybrid AWS + Azure environment, reducing infrastructure costs by 35% and enabling 10x compute scaling for research workloads.
Zero Trust Architecture — 94% Incident Reduction
Designed and deployed enterprise-wide Zero Trust architecture across 8 hospital campuses, reducing security incidents from 240/year to 14/year and achieving HITRUST CSF certification.
SOC → 24/7 Cyber Fusion Center
Transformed a reactive 8-hour SOC into a 24/7 Cyber Fusion Center, reducing Mean Time to Detect by 65% and Mean Time to Respond by 71% through threat intelligence integration and automated playbooks.
FedRAMP Compliance for Research Computing
Achieved FedRAMP compliance for a federally-funded research computing environment, enabling continued access to federal grants and expanding research computing capabilities.
Built 45-Person Security Team from 12 FTEs
Grew an enterprise security team from 12 to 45 FTEs in 18 months, establishing specialized roles in threat intelligence, cloud security, and compliance while maintaining operational continuity.
Global IT Helpdesk — 30+ Countries
Built and operated a centralized IT helpdesk supporting 4,500 employees across 30+ countries, achieving 94% first-call resolution and reducing average ticket resolution time by 40%.
78% Network Downtime Reduction
Deployed SD-WAN across 12 campus buildings, reducing network downtime by 78% and improving bandwidth utilization by 60%, enabling uninterrupted research computing and academic operations.
Expertise
Skills & Competencies
25+ years of hands-on experience across the full technology leadership spectrum — from board-level strategy to deep technical implementation.
IT Strategy & Leadership
Compliance Frameworks
Experience
Career Timeline
A 25+ year journey from hands-on consultant to enterprise IT Director, spanning healthcare, retail, finance, education, and global operations.
Led cybersecurity, cloud strategy, hybrid infrastructure, and core systems modernization for one of the nation's largest health systems. Defined strategic direction, strengthened operational resiliency, and aligned enterprise IT capabilities with clinical and business objectives, supporting 60,000+ users.
Established an enterprise-grade Zero Trust architecture, deploying IAM, MFA, SIEM, DLP, EDR, and advanced detection technologies
Contributed to one of the world's largest Epic cloud implementations, enhancing performance, scalability, and uptime across mission-critical systems
Directed enterprise-level engineering, cloud, and infrastructure modernization initiatives impacting 60,000+ users
Led security governance compliance activities aligned with federal research funding requirements (NIST 800-53, FISMA, FedRAMP, CMMC)
Managed multi-million-dollar budgets and executed strategic vendor contracts, improving cost control and service delivery
Strengthened business continuity and disaster recovery capabilities, significantly reducing downtime risk
Contributed to health system acquisition, merger, and systems integration projects
Impact
Major Projects
Landmark initiatives that transformed organizations — with measurable outcomes.
6 projects shown.
Epic Cloud Implementation
Led the full cloud migration of Epic EMR for 120,000 users across 8 hospitals and 400+ ambulatory sites. Managed a $18M program budget, 120-person team, and zero-downtime cutover strategy.
Zero Trust Architecture
Designed and deployed enterprise-wide Zero Trust network architecture across 8 hospital campuses, replacing legacy perimeter-based security with identity-centric micro-segmentation.
Enterprise Data Warehouse
Architected and built a centralized research data warehouse on AWS Redshift, consolidating 14 disparate data sources into a unified analytics platform serving 200+ researchers.
Global POS System Replacement
Led the replacement of legacy POS systems across 260 restaurant locations in 30 countries within 18 months. Deployed a unified cloud-based POS with integrated inventory, loyalty, and payment processing.
Multi-Cloud Migration
Executed $14M migration of research computing infrastructure from on-premises data centers to a hybrid multi-cloud environment (AWS + Azure), enabling elastic scaling for computational research workloads.
SOC → Cyber Fusion Center
Transformed a reactive 8-hour SOC into a 24/7 Cyber Fusion Center integrating threat intelligence, automated response playbooks, and cross-functional collaboration between IT, clinical, and compliance teams.
Credentials
Education & Certifications
Continuous investment in formal education and industry credentials to stay at the forefront of technology leadership.
CISSP
Certified Information Systems Security Professional
ISC²
In-ProgressM.S. IT Management
Master of Science in Information Technology Management
Western Governors University
Expected Aug 2026B.S. Information Systems & Project Management
Bachelor of Science in Information Systems & Project Management
University of Maine
CompletedCompliance Framework Expertise
17 frameworks across healthcare, finance, government & enterprise
Track Record
Alex's Executive Portfolio
Trusted by Fortune 500 companies, global institutions, and government agencies across multiple industries over 25+ years.
Direct Employers
Mount Sinai Health System
Healthcare
Yale University
Education
Le Pain Quotidien
Retail/F&B
Consulting Clients (1999–2016)
CHOP
Healthcare
Jefferson Health
Healthcare
Pfizer
Pharma
KPMG
Professional Services
Prudential
Finance
United Nations
Government/NGO
TD Bank
Finance
Walmart
Retail
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Location
Remote / Hybrid Available / On-Site
Open to relocation for the right role
Open to New Opportunities
Available for executive roles, advisory, and consulting engagements