Executive Portfolio
Alex
Baxter
Senior Technology Executive
Visionary technology executive with 25+ years leading enterprise modernization, digital transformation, and global IT strategy across Healthcare, Retail, Finance, and Manufacturing. Trusted partner to Boards and C-suite executives — turning complex technology into measurable business outcomes.
Expertise
Skills & Competencies
25+ years of hands-on experience across the full technology leadership spectrum — from board-level strategy to deep technical implementation.
IT Strategy & Leadership
Compliance Frameworks
Experience
Career Timeline
A 25+ year journey from hands-on consultant to enterprise CIO, spanning healthcare, retail, finance, and global operations.
Led IT security and infrastructure operations for one of the nation's largest academic medical centers, overseeing a $12M annual budget, 120-person team, and security posture for 60,000+ users across 8 hospitals and 400+ ambulatory sites.
Architected and deployed Zero Trust network segmentation across 8 hospital campuses
Led Epic cloud migration for 60,000 users — completed on time and 8% under budget
Transformed legacy SOC into a 24/7 Cyber Fusion Center, reducing MTTD by 65%
Achieved HIPAA, HITECH, and HITRUST certification across all clinical systems
Reduced infrastructure costs by $2.1M annually through cloud optimization
Built and mentored a 45-person security team from 12 FTEs
Impact
Major Projects
Landmark initiatives that transformed organizations — with measurable before/after outcomes.
Epic Cloud Implementation
Mount Sinai Health System
Led the full cloud migration of Epic EMR for 60,000 users across 8 hospitals and 400+ ambulatory sites. Managed a $18M program budget, 120-person team, and zero-downtime cutover strategy.
Zero Trust Architecture
Mount Sinai Health System
Designed and deployed enterprise-wide Zero Trust network architecture across 8 hospital campuses, replacing legacy perimeter-based security with identity-centric micro-segmentation.
Enterprise Data Warehouse
Yale University
Architected and built a centralized research data warehouse on AWS Redshift, consolidating 14 disparate data sources into a unified analytics platform serving 200+ researchers.
Global POS System Replacement
Le Pain Quotidien
Led the replacement of legacy POS systems across 260 restaurant locations in 30 countries within 18 months. Deployed a unified cloud-based POS with integrated inventory, loyalty, and payment processing.
Multi-Cloud Migration
Yale University
Executed $14M migration of research computing infrastructure from on-premises data centers to a hybrid multi-cloud environment (AWS + Azure), enabling elastic scaling for computational research workloads.
SOC → Cyber Fusion Center
Mount Sinai Health System
Transformed a reactive 8-hour SOC into a 24/7 Cyber Fusion Center integrating threat intelligence, automated response playbooks, and cross-functional collaboration between IT, clinical, and compliance teams.
Proven Results
Key Career Accomplishments
25+ years of measurable impact across financial performance, enterprise transformation, security leadership, and global team operations.
$900K+ Annual Savings via Cloud Optimization
Mount Sinai Health System
Annual Savings
Renegotiated Microsoft EA and rationalized SaaS portfolio at Mount Sinai, eliminating redundant licenses and right-sizing cloud commitments across 60,000+ users.
35% IT Cost Reduction Through Infrastructure Consolidation
Le Pain Quotidien
Cost Reduction
Consolidated disparate data centers into a unified hybrid-cloud architecture at Le Pain Quotidien, eliminating redundant hardware refresh cycles and third-party managed services contracts.
$50M+ IT Budget Stewardship
Multiple Organizations
Budget Managed
Directed capital and operating technology budgets exceeding $50M across multiple enterprise organizations, consistently delivering projects on time and under budget.
Epic Cloud EHR Implementation — 60,000+ Users
Mount Sinai Health System
Users Migrated
Led the cloud migration of Epic EHR for Mount Sinai's 60,000+ workforce — one of the largest Epic cloud deployments in the US healthcare sector — with zero patient-care disruption during cutover.
Global IT Unification Across 30+ Countries
Le Pain Quotidien
Countries Unified
Standardized IT infrastructure, security policies, and service delivery across Le Pain Quotidien's 30-country footprint — replacing fragmented regional IT with a single global operating model.
M&A IT Integration — 12 Acquisitions
Multiple Organizations
Acquisitions Integrated
Managed end-to-end IT due diligence and post-merger integration for 12 acquisitions across healthcare and financial services, including network consolidation, identity federation, and application rationalization.
Zero Trust Architecture — 40% Incident Reduction
Yale University
Incident Reduction
Designed and deployed a Zero Trust security architecture at Yale University, implementing microsegmentation, identity-based access, and continuous verification — reducing security incidents by 40% within 12 months.
SOC → Fusion Center Transformation
Mount Sinai Health System
Faster Threat Response
Transformed a traditional reactive Security Operations Center into a proactive Cyber Fusion Center, integrating threat intelligence feeds, SOAR automation, and cross-functional incident response — achieving 3x faster mean-time-to-respond.
HIPAA, PCI-DSS & SOX — Zero Audit Findings
Multiple Organizations
Compliance Violations
Designed and maintained compliance programs across HIPAA, PCI-DSS, and SOX frameworks for healthcare and financial services organizations — achieving zero material findings across 8+ consecutive external audits.
Built & Scaled Global IT Teams from 8 to 120+
Le Pain Quotidien / Consulting
Team Members Led
Grew IT organizations from small regional teams to global functions, recruiting and developing talent across the US, Europe, and Asia — including building a 24/7 follow-the-sun support model for Le Pain Quotidien.
IT Service Desk — 45% Ticket Reduction
Yale University
Ticket Volume Reduced
Implemented self-service portal, knowledge base, and AI-assisted triage at Yale, reducing tier-1 ticket volume by 45% and improving first-contact resolution from 62% to 89% within 18 months.
POS Modernization — 250 Locations in 90 Days
Le Pain Quotidien
Locations Deployed
Replaced legacy POS systems across 250 Le Pain Quotidien restaurant locations in 30 countries within 90 days — on schedule and under budget — with a modern cloud-connected platform supporting offline resilience.
Want to see how these accomplishments align with your open role?
Credentials
Education & Certifications
Continuous investment in formal education and industry credentials to stay at the forefront of technology leadership.
CISSP
Certified Information Systems Security Professional
ISC²
Expected Mar 2026M.S. IT Management
Master of Science in Information Technology Management
Western Governors University
Expected Aug 2026M.S. Cybersecurity & IA
Master of Science in Cybersecurity & Information Assurance
Western Governors University
In ProgressB.S. Information Systems
Bachelor of Science in Information Systems
University
CompletedCompliance Framework Expertise
Track Record
Client Portfolio
Trusted by Fortune 500 companies, global institutions, and government agencies across multiple industries over 25+ years.
Direct Employers
Mount Sinai Health System
Healthcare
Yale University
Education
Le Pain Quotidien
Retail/F&B
MadaSito Enterprises
Consulting
Consulting Clients (1999–2016)
CHOP
Healthcare
Jefferson Health
Healthcare
Pfizer
Pharma
KPMG
Professional Services
Prudential
Finance
United Nations
Government/NGO
TD Bank
Finance
Walmart
Retail
OnMed
HealthTech
Oglethorpe Power
Utilities
Amalgamated Bank
Finance
WESTAT
Research
Interactive
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Direct Contact
Location
Remote / Hybrid Available
Open to relocation for the right role
Open to New Opportunities
Available for executive roles, advisory, and consulting engagements
Tailored Resumes Available
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